Privacy policy

I need to search for Shopify's current privacy policy requirements to make sure the adaptation is accurate and compliant.Here is the full Privacy Policy for MySonixPlan, fully adapted for Shopify and compliant with GDPR, CCPA, and Shopify's own requirements:

PRIVACY POLICY Last updated: April 2026

OVERVIEW MySonixPlan ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products, including The Glow Protocol. MySonixPlan is powered by Shopify, which acts as our e-commerce platform and data processor. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.

SECTION 1 - INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you:

  • Create an account or register on our store
  • Purchase any MySonixPlan product or plan
  • Complete The Glow Protocol skin quiz
  • Subscribe to our email list or newsletter
  • Contact us for customer support
  • Submit feedback or reviews

The personal information we may collect includes: your name, email address, billing address, payment information, skin type and concern data submitted through our quiz, and any other information you choose to provide.

We also automatically collect certain information when you visit our store, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This is collected through cookies and similar tracking technologies (see Section 6 on Cookies).

SECTION 2 - HOW SHOPIFY COLLECTS AND PROCESSES YOUR DATA

MySonixPlan is powered by Shopify Inc. As our e-commerce platform provider, Shopify acts as a data processor on our behalf and collects and processes personal information in connection with the services they provide to us, including payment processing, checkout, and store hosting.

When you make a purchase or interact with our store, Shopify may collect information such as your name, email address, payment information, and device data. This information is processed by Shopify in accordance with their own Privacy Policy, available at shopify.com/legal/privacy. We encourage you to review Shopify's Privacy Policy to understand how they handle your personal data.

MySonixPlan is solely responsible for the creation, ownership, operation, and control of our store and all aspects of transactions between us and our customers. Shopify provides the technology that powers our store but is not a party to the sales contract between you and MySonixPlan.

SECTION 3 - HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders and deliver your digital products
  • To personalize your Glow Protocol experience based on your skin quiz responses
  • To send transactional emails including order confirmations and digital delivery links
  • To send marketing communications, newsletters, and promotional offers (where you have consented)
  • To respond to your inquiries and provide customer support
  • To improve our products, services, and website experience
  • To detect and prevent fraud and unauthorized access
  • To comply with applicable legal obligations

We will never sell your personal information to third parties. We do not use your data for purposes incompatible with those stated in this policy.

SECTION 4 - SKIN QUIZ DATA

The Glow Protocol skin quiz collects personal data related to your skin type, skin concerns, lifestyle habits, and health preferences. This data is used exclusively to generate your personalized skin frequency report and protocol. It is not shared with third parties for marketing purposes and is retained only as long as necessary to deliver and support your purchased plan.

SECTION 5 - SHARING YOUR INFORMATION

We may share your personal information with trusted third parties only as necessary to operate our business and provide our Services, including:

  • Shopify — our e-commerce platform and data processor (shopify.com/legal/privacy)
  • Payment processors — to securely process your transactions (e.g. Shopify Payments, PayPal, Stripe)
  • Email service providers — to send order confirmations, delivery links, and marketing emails (where consented)
  • AI technology providers — to power the AI coaching features included in certain Glow Protocol plans
  • Analytics providers — to understand how our store is used and improve our Services
  • Legal authorities — where required by law, court order, or to protect our legal rights

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

SECTION 6 - COOKIES AND TRACKING TECHNOLOGIES

Our store uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies help website owners track user behavior for personalization and analytics, and most privacy laws qualify cookies as personal data.

We use the following types of cookies:

  • Essential cookies — required for the store to function (checkout, session management)
  • Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
  • Marketing cookies — to deliver relevant ads and track campaign performance

You can control cookie preferences through your browser settings or through our cookie consent banner. Please note that disabling certain cookies may affect the functionality of our store. If you are located in the EU/EEA or UK, we will ask for your consent before placing non-essential cookies.

SECTION 7 - DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including delivering your digital products, maintaining your account, and complying with legal obligations. If you request deletion of your data, we will begin the process of deleting or anonymizing your personal information, except where we are legally required to retain specific information.

Skin quiz data is retained for the duration of your active plan. You may request deletion of your data at any time by contacting us at support@mysonixplan.com.

SECTION 8 - YOUR PRIVACY RIGHTS

Depending on where you are located, you may have the following rights regarding your personal data:

For EU/EEA/UK residents (GDPR):

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

For California residents (CCPA/CPRA):

  • Right to know what personal data we collect and how it is used
  • Right to delete your personal data
  • Right to opt out of the sale or sharing of your personal data
  • Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at support@mysonixplan.com. We will respond to your request within 30 days.

SECTION 9 - DIGITAL PRODUCT DELIVERY AND DATA SECURITY

All MySonixPlan products are delivered digitally via email and/or your account dashboard. We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

SECTION 10 - INTERNATIONAL DATA TRANSFERS

MySonixPlan may transfer your personal information to countries outside your country of residence, including to Shopify's servers and our third-party service providers. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable privacy laws, including standard contractual clauses where required under GDPR.

SECTION 11 - CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at support@mysonixplan.com and we will take steps to delete such information.

SECTION 12 - THIRD-PARTY LINKS

Our store may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

SECTION 13 - MARKETING COMMUNICATIONS

If you have opted in to receive marketing emails from MySonixPlan, we may send you newsletters, promotions, and product updates. You may unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us at support@mysonixplan.com. Unsubscribing from marketing emails will not affect transactional communications related to your purchases.

SECTION 14 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

SECTION 15 - CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

MySonixPlan Email: support@mysonixplan.com Website: mysonixplan.com